Nintendo’s 1991 Customer Service Training Video

Nintendo's 1991 Customer Service Training Video
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When we think back on the NES era, we usually think about the warm fuzzy things – maybe a Friday night with pizza, soda, and friends, all huddled up to play the latest 8-bit sensation. We don’t typically think about broken consoles or the hassles of customer service. That’s what makes this video different and a bit fascinating. What should be a boring training instructional is actually an amusing look at what electronics clerks had to deal with when the Nintendo Entertainment System and Game Boy were all the rage. Enjoy this relic from 1991.

About Post Author

Justin Casey

A North Texas native, I was born in '80s and grew up '90s playing a hefty amount of NES, Sega Genesis, and SNES. Some early favorites include Mike Tyson's Punch-Out!!, Road Rash II, and Super Mario World. As the 3D revolution took hold in the late 1990s, my interest in video games waned while my interest in music grew. Then around 2007, I started recollecting some old favorites which led to discovering classics I missed out on. The casual hobby snowballed into a full-blown obsession, and it became my mission to make up for years of lost gaming.
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Author: Justin Casey
A North Texas native, I was born in '80s and grew up '90s playing a hefty amount of NES, Sega Genesis, and SNES. Some early favorites include Mike Tyson's Punch-Out!!, Road Rash II, and Super Mario World. As the 3D revolution took hold in the late 1990s, my interest in video games waned while my interest in music grew. Then around 2007, I started recollecting some old favorites which led to discovering classics I missed out on. The casual hobby snowballed into a full-blown obsession, and it became my mission to make up for years of lost gaming.